SI 597-697 Community Information Systems

Professors Joan C. Durrance and Paul Resnick

Projects Coordinator: Cynthia Terwilliger

Winter 1999

Revised 4/19/99 (CT).

Please note this is not intended to be a static document. This is a preliminary schedule and will adjusted as the term proceeds.
 

Meets Tuesdays 1-4 in 409 West Hall
Class home page

In this class, you will learn how to apply your skills as an information professional to community needs. Information systems facilitate the collection and organization of information and facilitate people's access to that information. A community information system has information gathered by the community's members, about a community and its members, for the benefit of the community and its members. For our purposes, we will define a community as a set of people that are held together by some common bond (e.g., a shared location or resource, a shared identity, or a shared problem) that creates some sense of mutual obligation. Community information systems provide people with information about their physical and social surroundings and other information they can use for public purposes, and can help to foster a felt sense of community. They can help to form new connections between people, coalesce those connections into sustainable organizations and institutions, and effectively marshall those connections in service of public goals.

As with all PEP workshops, students will have specific project responsibilities and an opportunity to reflect together on the larger context and implications of their project experiences. Each student will play some role in maintaining the University of Michigan Community Connector web site (http://www.si.umich.edu/Community), a national resource for information about community networks. Each student will also participate in a project team working with a community organization or government agency on the design, deployment, and/or evaluation of an information system.

Objectives

After participating in SI 597-697, you should be able to:

Activities

Understand the Larger Context

Maintain the Community Connector web site

Most of the Connector assignments will build on what you are looking for in pursuit of identifying good resources for the Team Projects.  This is an opportunity to share what you are learning with community folks who benefit from the Community Connector.   The team appreciates your contributions to the Connector-and so do users around the world.  We will provide more detail about specific ways to submit your work.  Thanks very much.

Work with a community group on a service

This semester, our main focus will be on training "Community Information Officers" in low-income communities. A Community Information Officer is someone who has acquired skill at gathering, organizing, and disseminating information, and puts that skill to use in serving the needs of other community members or the community as a whole. We will explore some of the information roles that have traditionally been filled by professionals, assess the extent to which they could be augmented by volunteer Community Information Officers, then train individuals and help them start providing information-based services to their neighbors. We will continue our work at North Maple, and we may also work with the Cobble Creek housing complex in Ypsilanti, which has an established after-school community learning center.

If we are able to train effective Community Information Officers at North Maple and at Cobble Creek, our eventual goal will be to create training and other materials that enable people elsewhere to implement similar programs.

Exploration Opportunities

Each student will also have an opportunity to explore a community information system project of their choice. The purpose of these explorations is to develop ideas that are promising but which are not quite ready for a semester long group project, either because the idea is not yet well enough developed, because specialized software needs to be developed, or because community partners are not yet ready to act on the idea.

Students who choose to spend a lot of time on an exploratory project will get some relief from other duties. Some ideas for possible explorations (not an exhaustive list):

Texts and Readings

Readings are designed to give you a framework for looking at community information systems, ideas, examples, and technical assistance. Become familiar with reading the Community Connector.
 

Pre-requisites, Co-requisites, and other suggested courses

SI 597-697 requires SI 501 as a pre-requisite or co-requisite. You are strongly encouraged, but not required to take SI 540 (Understanding Networked Computing) as a co-requisite. We'll try to take advantage of any other skills or resources you bring to the class: please tell us about them!  If you haven't taken SI 501 yet, make sure you've registered for SI 597 rather than SI 697.

Assignment Due Dates
Jan 19 - site visit
Jan 26 - draft of contract; technology tools exploration
Feb 2 - signed contract
Feb. 9 - Identify an additional article for the Connector Reading Room.  Develop an annotation for it.
Feb. 23 - identify three 'best practice' sites for the Community Connect Such a site might be the Making Healthy Music Website  http://music.umdnj.edu/  which focuses on community health. You can search the Community  Connector  website for excellent examples or you can find them elsewhere on the web.  Write an annotation for the site.   Write a copy for a press release describing  these Connector resources which can be used by the marketing team.
Apr 6 - (1) outline of final report   (2) Write an article for Connections on a topic of your choice which is  relevant to the Community Connector's audience.   Check past articles for length and scope.
Apr 13- add to the Connector's strength in providing relevant resources for Community Technology Centers by identifying one or more additional resources to be added to the site.  (This will come as a result of your explorations finding sites that can be of value to community technology centers). This assignment is to add to the Connector's strength in providing relevantresources for Community Technology Centers. This means that you are lookingfor something we don't have, of course. Please identify one or more additional resources to be added to the site. You may already have identified resources as a result of your explorations.You might want to look for more topics like economic development or non-profits that serve community technology centers. If so, take a look at what we have under: http://www.si.umich.edu/Community/comminfo.html We are adding a new section on the front page that focuses on training so we have some good training resources. If you see any super resources to add to this, that is a possibility. Th temporary URL is: http://www.si.umich.edu/community/training.html
Apr 20 - group presentation
Apr 27 (by 4 pm) - final report

Office Hours

Durrance: 10 - 11:30 Tuesdays and by appointment

durrance@umich.edu
763-1569
3084 West Hall Connector

Resnick: Mondays 4-5 PM and Fridays, 3:30-4:30, and by appointment

presnick@umich.edu
647-9458
314 West Hall

Cynthia Terwilliger Project Coordinator Wed 11-12, and by appointment

twigs@umich.edu
647-9705
403B West Hall

Schedule

DATE EXERCISES AND ASSIGNMENTS DUE IN-CLASS TOPICS AND DISCUSSIONS READINGS
Jan 12 -

Class overview 

Project introduction 

(Dale Griffin and Charles Aileni guests) 

-
Jan 19

Attend McKnight talk 

Review resources 

Site visit report 

Brainstorming about examples 

Hear McKnight,  attend workshop 

Read Introductory chapter, McKnight  (at Ulrich's) 

Review: 

http://www.cisco.com/edu/academies/

http://www.cars.com/carsapp/
?srv=parser&act=display&tf=/advice/advice_index.tmpl

http://www.harlemlive.org 
http://www.lff.org./demo/access/project.html
http://www.flint.lib.mi.us/weblinks/

http://www.ctcnet.org

http://www.comnet.org

Jan 26

Draft of contract 

Technology Exploration

Contract review 

Technology discussion 

 -
Feb 2

Final contract signed by partners 

 

Asset mapping

Mark Creekmore
guest

McKnight, Chapters 1-3

Lappe & DuBois "Me to We: Devlovled Community to Involved Community" (hand out)

Feb 9 CN Reading Room annotation Community Technology Centers 
Peter Miller guest

CTC binder (on reserve at UGLI; ask for SI.697 Coursepak) 

McKnight book 

 Feb 16  -

 Funding

Tips for getting the Grant

TIIAP Funding application/guidelines http://www.ntia.doc.gov

IMLS Funding application/guidelines http://www.imls.gov

LSTA Funding applications/guidelines 
http://www.libofmich.lib.mi.us/lsta/

Lapeer County Government On-line - grant documentation http://www.county.lapeer.org/grant/

Feb 23 CN 'best practice' sites

Community journalism 

Best practice CN 

Rosen, "Public Journalism" (handout)
Mar 2 Spring Break Spring Break

Spring Break 

Community Information Officers refined

Final Outline

Mar 9 - Tech support  Revisit Cisco Academy http://www.cisco.com/edu/academies/
Mar 16 -

Public Work

Holly Carter  CTCNet guest

Boyte and Kari, "Introduction", Building America (handout)

Boyte lecture:  Wed evening 7/17 7:30 Michigan League or Thur evening 3/18 at7 pm Ann Arbor District Library

CTC Net http://www.ctcnet.org

Mar 23 -

 

Amy Borgstrom (ACENet) video guest

 

ACE Net

Training resources

Mar 30  - 

Information and referral 

Reference services

Jennifer Kush (SOS) guest

Durrance, "Factors that Influence Reference Success" (handout) 

AIRS position paper http://www.airs.org/library/airsposition.htm

I & R National Standards (handout)

Galileo http://www2.iwd.state.ia.us/galileo

211 NUMBER http://www.airs.org/211/

INDEXING WITH THE AIRS / INFO LINE TAXONOMY OF HUMAN SERVICES

http://www.detroit.lib.mi.us/tds/indexing_with_airs.htm

Apr 6 Community Connector article (by Apr 27 th) Evaluation -
Apr 13 CTC / Training relevant resources (by Apr 27 th)

Civil Society

 

Prof. Derrick Cogburn guest

 

Walzer, "The Idea of Civil Society"

MPCICs and Globalization Power Point slides or RTF

Apr 20  Project presentation Group presentations Reflections; planning for next semester  

Final reports are to be handed in by 4 pm April 27th