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City Archives in New Orleans, Vancouver, and Victoria: A Critical Reviewby Alexandra Sarkozy,University of Michigan School of Information What works and what doesn't in the websites of city archives? Archival research into local history could get easier with the Web: Most physical archives are known to very few people, and have access and use restrictions; but websites are accessible to anyone, any time. Local archival institutions can use the Web to publicize their services to a wider audience, and to present their cities’ rich histories to the world. University of Michigan graduate student Alexandra Sarkozy crticially reviews the websites of three city records repositories: New Orleans, Vancouver, and Victoria.Purpose and Mission of Archives
According to the Vancouver website, the "City of Vancouver Archives, a division of the City Clerk’s Department, is responsible for acquiring, organizing, and preserving Vancouver’s historical records and making them available to the widest possible audience." Victoria’s archival mandate is very similar to the Vancouver repository’s mission. A general segment from the website reads as follows: "The purpose of the Victoria City Archives is to identify, acquire, preserve and make accessible archival material in the form of civic and private records documenting the history of the City of Victoria." All three repositories have similar-sounding missions to preserve city records and make them available to amateur and professional researchers alike. Primary Clientele of Each Repository
Of the three websites, the New Orleans repository’s site provided the most information about their collections for potential scholarly research. Many of the very detailed and interesting descriptions of its holdings associate an indexed series to a significant historical event. Neither of the descriptions of holdings for the other two repositories bring up any "exciting" histories of the respective cities. On the other hand, all three websites conspicuously emphasize the location and description of holdings that are useful for genealogical research, including "how-to" pages for finding documents for use when patrons visit the repository. All three websites are designed for a primary audience of genealogical researchers, people looking for information about buildings within the city, those who have donations to make to the archive, and the general citizenry. The Vancouver and Victoria archives both have special sections of their websites dedicated to records about historical use of land. Vancouver’s archive describes holdings that help researchers find out historical information about houses and buildings in town and the residents who lived there; Victoria’s site describes holdings that are interesting to researchers looking for environmental assessment and social geography purposes. Useful Information at Each Website
Missing Information
I was hoping to see some search functionality at the Victoria site, but at this point there is no way to search the database of holdings to do preliminary searching on a topic of interest. Searching via the website could save the staff some time and money if the users were able to compile a preliminary list of series and documents that they think are going to be helpful for their search, as well as additional information for the archivist during a reference interview. At both of the Canadian sites, I hoped to see more photos as well, but perhaps that’s only because I was comparing them to New Orleans’ media-rich site. Both Canadian sites provide all the information I expected in an easy-to-navigate manner. If an archive can afford to spend a lot of time and money on their website (like New Orleans), that’s great. But I feel that all three sites were very complete and useful, whether they have a lot of multi-media or not. Evaluation of the Websites According to Content, Services Offered, Ease of Use, and Navigation
Vancouver’s archive offers free visitor parking and wheelchair access. It has in-house finding aids as well as self-serve microform machines in the reading area. The staff briefly answer written inquiries, but will not do research for users. To aid researchers, their site links to several organizations offering freelance historical research services that might help patrons with large research projects. The website for Victoria’s repository did not list any services outside of photocopying, inquiry response, and parking. The area where New Orleans’ site falls short is in ease of use and navigation. The extreme simplicity of navigation and use of both Canadian sites made them very easy to browse. The pages loaded quickly because graphics are used sparingly. Both pages made good use of white space. The architecture of both sites was very simple and elegant; it was nearly impossible to get lost. In addition, both Canadian sites also appear to be very easy to maintain, another important aspect to good website design. Though the New Orleans site contained the most comprehensive content, the design of Vancouver’s and Victoria’s sites made them easier and faster to use. I feel all three sites I reviewed are well-maintained, informative, useful, and delightful to explore. I wanted to visit each repository after looking at their WWW presence, and perhaps someday I will. Websites discussed in this article New Orleans Public Library: City Archives and Louisiana Division Special Collections URL: http://www.si.umich.edu/Community/connections Top of page |
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