ICOS Presents:

"When Innovations Meet Institutions: The Role of Design in Mediating Between Technology and Culture"

Professor Andrew Hargadon

Technology Management, Graduate School of Management, University of California-Davis

January 31, 2003

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Introduction

Professor Andrew Hargadon

Title Slide

Innovation and Change

When Innovations Meet Institutions...

Innovation literature

A science of the concrete

Institutions and the adoption of innovations

When innovations meet institutions on the ground

The role of Design

A historical perspective

Edison's innovation meets the established institutions

The inherent superiority of electricity

The reality of the institutional environment

Edison's innovation on the ground

Robust design and the electric light

Presenting the electric light as new

Presenting the electric light as old

Hiding the complexity backstage

Understanding design as designing understanding

The Phonograph

Prodigy

TiVo

Robust Design and Information Technology

“The sociology of everyday things”

Questions

Presentation of Tile

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