ICOS Presents:

"Emotion as the Connection of Artifacts and Organizations"

Professor Anat Rafaeli
Industrial Engineering and Management, Technion-Israel Institute of Technology

University of Michigan

January 30, 2004

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Accompanying Slides Back to the ICOS Home Page

Introduction/Title Slide

What is an organization?

Background

Background Literature

Rafaeli and Vilnai-Yavetz (2004)

Research Questions

The Tale of the Green Colored Bus

Context

Context - Bus

Data Collection

Findings

Management Intentions in Artifact Choice

Table 1: Themes in data

Symbolism - More than Intended

Data:

Rafaeli and Vilnai-Yavetz (2004)

Artifact Error II: Three aspects of artifact

Artifact Error II: Three aspects of artifact (2)

Experts and Non-Experts consider THREE dimensions

Expertise of engineer evident in safety concerns

Expertise of designer evident in aesthetic concerns

Sensemaking of Artifact Recognizes Three Aspects

Artifact Error II: Multiple dimensions to any artifact!

A Model for Analyzing Physical Artifacts

Tractinsky and Zmiri (2003)

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Procedure

Coding of reasons

Ratings of Default and the 2 choices

Elements of Artifact Dimensions

Relations among Dimensions

Regression Analysis

A Model for Analyzing Physical Artifacts

Emotion in artifact sensemaking?

Interview Protocol

Emotion in data

Emotion toward what?

Emotion Connects Artifact and Organization

Management Intentions in Artifact Choice

Diagram

Artifacts as Emotional Events

Issues

Who is Sensemaking?

Diagram 2

Conclusions

Anat is NOT Alone!

Questions

Diagram 2

Context

Research Questions

Questions

Presentation of Tile

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