Introduction (00:00:00)
Daniel Beunza-Title Slide (00:05:25)
Factors promoting organizational resilience (00:06:16)
Research method: ethnography (00:08:16)
Twin Towers (00:09:45)
Breakdown #1: Limits of traditional redundancy (00:12:39)
Breakdown #2: Wall Street traders in New Jersey (00:14:40)
Breakdown #3: Bridging human-artifact divide (00:17:59)
Theory Building (00:20:36)
Mary Ann Glynn-Title Slide (00:22:19)
She's back! (00:23:00)
Barbara Walters Interview Quote (00:23:30)
Bouncing Back (00:23:43)
Rebound: Revenues & Ads (00:23:47)
Public Opinion on a Comeback (00:23:55)
What Martha Stewart's lessons teach us when you're down and out, facing adversity. (00:24:10)
My Objective: Explaining Resilience (00:24:27)
Resilient and Rigid Responses to Threat (00:25:59)
Resources and Resilience (00:26:49)
Empirics (00:27:24)
Human Capital (00:28:55)
Human Capital as Organizational Capital (00:30:35)
Value Statements in Living (00:31:05)
Identity as a lever to deflect threat (00:32:12)
Social Capital (00:32:54)
Mentions of Family Members & Role (00:33:25)
Social capital buffered from Threat (00:34:05)
Mobilization & Deployment of Social Capital (00:34:36)
Cultural Capital (00:35:14)
Culturally resonant identies create vulnerabilities to threat and resources for resilience (00:36:23)
Should Martha Stewart's name remain the brand name for the company and its products? (00:36:59)
Living Martha (00:37:18)
Relating Resilience to Rigidity (00:37:40)
Resilient and Rigid Responses to Threat (00:38:51)
Resilient and Rigid Responses to Threat (2) (00:39:20)
Paul Schulman (00:40:16)
Overhead 1 (00:41:15)
Overhead 2 (00:46:25)
Overhead 3 (00:51:30)
Overhead 4 (00:55:00)
Questions (00:58:25)
Presentation created by Glenn Fischer LLC
