ICOS Presents:

"Between Problem Solving and Conflict Resolution: The Role of Artifacts in the Knowledge Integration Process"

Professor Eugenia Cacciatori

Centre for Research on Business Organization, Universita Bocconi

February 10, 2006

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Accompanying Slides - Start time given in (HH:MM:SS) Back to the ICOS Home Page

Introduction (00:00:00)

Title Slide (00:02:05)

Knowledge Integration (00:02:24)

Knowledge travels along the rails of practice (00:05:04)

Boundary objects (00:05:31)

Boundary objects (2) (00:06:03)

Open Questions (00:06:15)

Method (00:07:03)

The setting... (00:08:22)

Traditional procurement (00:09:48)

What happened? (00:12:07)

Procurement routes (by value of projects) (00:13:38)

Vertical integration in the industry (00:13:47)

The setting: The Private Finance Initiative (PFI) (00:14:56)

Company DE&FM (00:15:43)

Traditional and PFI bidding in DE&FM (00:16:28)

PFI bidding costs (00:17:44)

Phase 1 - 'Emergent integration' (00:19:04)

Phase 1 - 'Emergent integration' (2) (00:20:18)

Changing patterns of interaction (00:21:04)

Phase 1 - 'Emergent integration' (2) (00:22:17)

Changing patterns of interaction (2) (00:22:47)

What is the issue really? (00:23:08)

Prices in traditional procurement (00:23:58)

Heterogeneous practices (00:24:52)

Approaches to WLC (00:26:15)

Cost views (00:27:30)

The LCR Model (00:28:47)

Cost consultants' classification (00:29:18)

Facilities managers' classification (00:29:40)

Limitations of DE&FM boundary objects (00:30:03)

Phase 2 - The PFI Bidding Initiative (00:31:19)

The evolution of WLC tools (00:31:46)

Changing boundary objects (00:32:23)

SLP structure (00:32:47)

Cost consultants' classification (00:33:45)

Changing boundary objects (00:35:17)

SLP structure (00:35:57)

Modified LCR Model (00:36:08)

Tool and Stage Table (00:36:41)

Modified LCR Model (00:37:21)

OCP - Incorporating Modified LCR Model (00:37:48)

Results of the PFI Bidding Initiative (00:38:16)

Enter Conflict (00:39:41)

The setting...almost - 'Traditional' procurement in the British building industry (00:40:44)

PFI contractual structure and occupational roles (00:40:55)

The setting...almost - 'Traditional' procurement in the British building industry (00:42:02)

PFI Bidding procedures (00:43:00)

WLC (00:43:37)

Tool and Stage Table (00:44:06)

Bidding Team Structure (00:44:40)

A few points (00:45:17)

Conclusions (00:47:24)

Questions (00:49:42)

PFI contractual structure and occupational roles (00:53:43)

Presentation of Tile (01:19:12)

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