A common source of frustration in organizations is the way information is communicated — or more often, not communicated. Whether the information breakdown occurs within the organization or with its external publics, the results can be lost business, poor morale, or general inefficiency. But help is at hand, and best of all, it's free.
The School of Information seeks applications from organizations that would like to have an analysis of their information flow process and receive recommendations on how to make it more efficient and effective. "Contextual Inquiry and Project Management" is a 14-week, client-based course at the School of Information. In this course, a group of four to six master's students perform an in-depth analysis of a process flow of organizational information use from several perspectives at no cost to the organization.
Working directly with a local partner organization — such as an archive, corporation, government agency, library, museum, nonprofit organization, or school — the student group will analyze current communication and information flows and offer specific suggestions that can help to make these processes more effective and efficient. Our students have worked with more than 200 such partner organizations over the past several years.
At the end of the semester, student teams prepare oral presentations and written reports. Clients are invited to attend the presentations, which will be held at the School of Information in December. They will also receive a report detailing the student team's findings and recommendations.
Past projects have included:
Ideal clients meet the following criteria:
If you are interested in participating as a client or learning more, contact:
University of Michigan School of Information
Career Development Office
Last day to accept proposals: August 20