SI 623: Outcome-based Evaluation of Programs and Services

Course provides an overview of the purposes and uses of outcome-based evaluation approaches and methods, and provides an opportunity to conduct a focused outcome evaluation of a user-focused service in a library, a nonprofit organization, an archive, a museum or other service-focused organization.

• Learn about approaches to outcome-based evaluation
• Identify and use context-centered methods for evaluating public information services
• Examine the role of evaluation in developing more effective information services
• Gain skill in identifying appropriate data collection and analysis methods
• Gain an understanding of recent developments in measurement and evaluation
• Read assigned readings and appropriate focused readings
• Plan and carry out a focused outcome-based evaluation project