Table of Contents
Community Building Using the ‘Net: Perceptions of Internet Users, Info Providers & Organizers
Community Information (CI)
Online Community Networks
Help-Seeking in an Electronic World: Impact of Electronic Access to CI on Citizens’ Info Behavior & Public Libraries
Methodology
Methodology, cont.
Selected Preliminary Findings
Online Survey
Why Online Survey?
Methodological Challenges with Online Surveys
Methodological Challenges, cont.
Methodological Challenges, cont.
How Individuals Are Using the ‘Net
How Individuals Are Using the ‘Net, Cont.
Community Benefits
Best Practices (from PL survey)
Best Practices (cont.)
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Author: mjourdan
Email: helpseek@umich.edu
Home Page: http://www.si.umich.edu/helpseek/
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