Citizen Interaction Design 2019 Exposition

Thu, 11/21/2019 - 9:30am to 11:30am

Lansing City Hall (124 W Michigan Ave, Lansing, MI 48933)

Students from the University of Michigan are working with partners at the City of Lansing and the Capital Area District Library to explore information solutions to a variety of civic engagement challenges. Join us to see the tools they are creating and share your feedback. This event is open to the public and all are welcome to participate. 


  • 9:30 am - Welcome
  • 9:45 am - Interactive Poster Session
  • 10:30 am - Student Presentations
  • 11:00 am - Closing Remarks

Project Topics

  • Innovative Property Assessment - How might we implement an information tool that citizens would use to update the City's assessment data?
  • Improved Code Enforcement - How might we get violation information to residents more quickly and accurately in order to reduce confusion and generate fewer disputes of the tickets issued?
  • Re-imagining the City Website - How might a new city website support social media engagement and provide fast access to information and services for citizens?
  • Neighborhood Mapping and Identity - How might the City of Lansing simplify service and administrative zones in a way that reduces administrative burden and improves the citizen experience without inhibiting service delivery?
  • A Better Civic Directory - How might the City ensure that citizens and city staff are able to quickly and easily report concerns and present inquiries to the city staff who will best address the issue?
  • 2020 Census Outreach - How can the library leverage their community connections and reputation as a trusted information source to provide and support participation in the census to vulnerable populations in Lansing?

About Citizen Interaction Design

Now, more than ever before, citizenship is dependent on both access to, and participation in the creation of information. New information tools help citizens to engage with their community in constructive, effective ways. Citizen Interaction Design (CID) partners rising information professionals with Michigan communities to create information tools for twenty-first century citizens.


  • Cliff Lampe, Lead Faculty for Citizen Interaction Design
  • Scott TenBrink, Lecturer and Program Manager, Citizen Interaction Design