EAGER: Identifying Technical and Non-technical Feature Requirements to Generate Income-Earning Opportunities for Inexperienced Entrepreneurs

The Internet and shared digital economy platforms, such as Uber, Lyft, eBay, Etsy and Airbnb, have provided budding entrepreneurs with an easy ramp to small-business success. Unfortunately, in places like inner-city Detroit, these digital platforms are not as accessible and often pose challenges for would-be entrepreneurs, who lack business and technology experience.

Start date: April 1, 2017

End date: March 31, 2018

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The researchers plan to work with a non-profit organization in Detroit’s Lower Eastside and community members who want to conduct neighborhood tours to earn additional income. The team will use action-research methods to help the community overcome the technical and non-technical “hidden” requirements to achieve shared-economy entrepreneurship. They will assist with tour content and provide technical assistance and connect them with legal and business advisors. Community members will design the tours, handle logistics and ultimately, deliver the tours.


National Science Foundation, $154,925