University of Michigan School of Information
647 - Information Resources and Services
Information Resources and Services --- This course introduces the principles and practice of reference and information services and provides practical guidelines for evaluating and using a variety of information sources. The course focuses on providing students with practical experience, but it also covers how research findings related to reference interaction can be translated into practical guidelines and implemented by information professionals in various work settings. The core theme of this course revolves around understanding reference services and sources from a user information needs and seeking perspective rather than from a bibliography- or source-centered viewpoint. Upon completion of this course, students will be able to: (1) Demonstrate the ability to conduct effective reference service interviews; (2) Identify and use appropriate reference sources to find answers to reference questions; (3) Apply criteria to be used in evaluating reference sources; (4) Demonstrate knowledge of users? information needs, seeking, and use; (5) Possess familiarity with current problems, trends, and issues in the field of reference and information services.