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University of Michigan School of Information



622 - Needs Assessment and Usability Evaluation

Covers the key concepts of evaluation and a variety of methods used to determine the goals of a system or service, performs organizational analysis, assesses task/technology or service fit, determines ease of learning of new or existing services or systems, determines ease of use, assesses aspects of performance (including information retrieval), and evaluates the success in accomplishing the user/organizational goals. Methods include observation, survey, interviews, performance analysis, evaluation in the design/iteration cycle, usability tests, and assessment of systems in use.

623 - Research Methods for Information Professionals

Research is key in the information professions: we assist other people conducting research, read research studies to improve practice, engage in research to evaluate tools and services, and use research in reports, funding requests, and requests for proposals. Much of our practice rests on a base of evidence and as responsible professionals it is important that we be able to weigh that evidence and apply it appropriately in our information setting. Information professionals also conduct research studies to assist in their work or for promotion within their organizations. We may also become a part or larger research teams conducting research studies. This course is designed to help you conduct and consume research studies.

627 - Managing and Leading the IT Org

Peter Drucker famously said that "Management is doing things right; leadership is doing the right things." Managing IT is about both sides of this quote, whether it is running the IT enterprise as CIO or leading an IT project. In this course, students will develop skills and techniques in the areas of strategic planning, budgeting and finance, human resources administration, vendor relationships, and leadership. Students will also explore the 4 C's of global work as applied to IT, incorporating critical thinking, communication, collaboration, and creativity. The course also explores alignment of IT initiatives with business objectives, simultaneous management of operational and development environments, and the impact of virtual organizations on IT infrastructure and services. This course is designed to be cross-disciplinary, with examples and activities drawn from information services, manufacturing, health care, public administration, higher education, non-profits, and other areas. A variety of instructional methods are used to engage students.

630 - Natural Language Processing: Algorithms and People

This course focuses on how to use machine learning techniques to understand, annotate, and generate the language we see in everyday situations. The techniques learned in this course can be applied to any kind of text and enable turning qualitative evaluation of text in a precise quantitative measurement. Students will learn the linguistics fundamentals of natural language processing (NLP), with specific topics of part of speech tagging, syntax and parsing, lexical semantics, topic models, and machine translation. Additional advanced topics will include sentiment analysis, crowdsourcing, and deep learning for NLP.

631 - Agile Software Development for Content Management Systems

This course provides an opportunity for students to apply skills in user experience analysis and software requirements gathering, drawing on Agile project management methodologies. These methods introduce students to tools for describing and tracking the work of a project in ways that support team collaboration, client relationship management, and the efficiency and quality of the finished project. Students will work in cross-functional teams to engage with a real-world client, combining their skills in analysis, design, and web development to deliver a completed website by the end out the course.

632 - Appraisal of Archives

This course examines the archivist's "first responsibility," the appraisal of records in all media for long-term preservation. The responsibility is "first" because appraisal comes first in the sequence of archival functions and thus influences all subsequent archival activities, and its "first" in importance because appraisal determines what tiny silver of the total human documentary production will actually become "archives" and thus part of society's collective memory. The archivist is thereby actively shaping the future's history of our own times.

This course begins with the theoretical foundations of appraisal and the controversial responsibility of assigning cultural value to some documentary artifacts and not others, within a broader context of history and memory. Sessions on the evolution of appraisal thinking, and different appraisal experiences, in Europe, the United States, Canada, and Australia, follow. With this background, the course will focus on examples from the real world of appraisal strategy and methodology, including electronic records. Attention will be paid to personal and private records as well as government and institutional ones. The class will end by trying to apply the theories and methodologies through group projects to various recording media and functional areas of records creation, these reflecting student interests.

The goal of the course is to provide students through readings and discussion with a thorough knowledge of the basic theories, strategies, and professional practices concerning appraisal and an orientation to doing this job well as working archivists.

634 - Content Management Systems Configuration and Site Building

This course introduces students to the concepts behind content management systems (CMS). By the end of the course, students will be able to install and configure multiple content management platforms. They will also know where and how to seek help online. Finally, they will know how to extend these platforms by incorporating freely accessed code that others have written.

639 - Web Archiving

The World Wide Web is the primary delivery mechanism for digital content. Preservation administrators need to be familiar with the tools and appropriate techniques for preservation of information delivered through the "surface" Web (static Web pages, blogs, E-mail discussion lists, etc.) and information that is part of the "deep" Web (e.g. databases, streaming media, and authenticated resources). Once Web content is captured and brought into a preservation environment, preservation administrators are responsible for transforming them into persistent formats and data structures.

643 - Instructional Skills for Information Professionals

Whether creating a tutorial for a new app, leading a workshop about archival materials, hosting a webinar for students or customers, or engaging colleagues in discussions around a provocative article, information professionals are frequently involved in teaching and learning activities. To engage others means moving beyond lecturing or "telling information" and, instead, to think about how you can empower others' learning. You'll learn about learning theories, then get practical strategies to help you plan, execute, reflect upon, and assess learning in multiple modalities: video tutorials, discussion groups, face-to-face workshops, and online webinars. You'll select teaching topics based on the needs, interests, and challenges you will face in future employment so that you can use your projects in your portfolio.

646 - Information Economics

Course provides a strong grounding in the economics of information goods and services. Students analyze strategic issues faced by for-profit and not-for-profit organizations: pricing, bundling, versioning, product differentiation and variety, network externalities, and rights management.