City of Ferndale Engagement

Ferndale became a  Citizen Interaction Design partner in the spring of 2016.  Ferndale is an inner-ring suburb of Detroit at the intersection of Woodward and Nine Mile. The city is well-known for a hip and growing restaurant and bar scene, a strong LGBTQ community, and the Dream Cruise of classic cars.  Ferndalians’ love of their community is expressed loud and often, and frequently in reference to the unique quirks that they consider #FerndaleNormal. The City of Ferndale aims to build on this strong sense of community, and support opportunities for citizens to engage in the decisions and activities that make their city great.

CID kicked off the Ferndale engagement with a study of the customer interaction via the phone system through a summer internship.  Student projects in the fall of 2016 addressed bike safety, recycling, vermin reports, and leaf collection. We look forward to applying our experience gained in Jackson, creating new solutions, and facilitating great opportunities for citizens to engage in their Ferndale government and community.

Projects in Ferndale

Below, find a list of the engagement projects that U-M students worked on through the School of Information's three year engagement with Ferndale.  Click on the semester of engagement link (i.e. W16 for Winter 2016) to view the student team's portfolio of the project:

  • Phone Data Analysis (S16)
  • Leaf Collection (F16)
  • Ferndale Moves (F16)
  • Recycling (F16)
  • Rat Chat (F16)