Heidi is a Assistant Director of Human Resources and Support Services at the University of Michigan School of Information. She has been employed at the School of Information in a variety of capacities since 2003, including academic secretary, senior secretary and human resources assistant. She joined the university staff in 2001 as a payroll specialist.

In her present position, her responsibilities include management of the new faculty mentoring program and departmental work-study positions, management of the faculty review and promotion and tenure process, coordination of lecturer appointments.