How families can talk about AI scams

As artificial intelligence makes scam calls and messages more convincing, families can prepare by talking openly about scams and agreeing on how to verify suspicious requests. 

University of Michigan School of Information associate professor Robin Brewer spoke to Vox about what makes these conversations difficult to start. 

“Older people may turn to technology to ask questions to avoid burdening their children, meaning they may be hesitant to reach out to an adult child to ask for help with AI,” she says. 

Read “AI scams are everywhere — and they’re slick. Here’s how to protect yourself and your family” at Vox. 

Robin Brewer is an Assistant Professor in the School of Information at the University of Michigan. Her research focuses on building and studying digital systems to better support older adults, disabled people, and caregivers. Much of her current work focuses on designing conversational, voice, and AI-powered technologies for expression, search, and care.