What older adults should know before trusting chatbots

As artificial intelligence becomes an everyday part of life, UMSI associate professor Robin Brewer says older adults and their caregivers need better guidance on how to navigate chatbot technologies safely. 

In an article on AARP.com, Brewer emphasizes the importance of not using the chatbot as a replacement for meaningful human connection. 

“I think the important part is not using the chatbot in isolation and ensuring that [the person using the chatbot] has some social interaction with another human,” she says. 

Robin Brewer is an expert on designing technologies that support older adults

RELATED

Read “6 Ways to Stay Safe in a Chatbot World” on AARP. 

Learn more about UMSI associate professor Robin Brewer and her research on older adults and technology by visiting her UMSI faculty profile.